Frequently Asked Questions
Everything you need to know about styling and shopping for your home.
What is the standard shipping timeframe for furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture pieces, our white-glove delivery service may take 2-3 weeks depending on your location.
Do you offer international shipping for Blue Bandana products?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy if a rug or accessory doesn't fit my space?
We offer a 30-day return window for all unused items in their original packaging. Please note that a restocking fee may apply to oversized furniture items.
Are your textiles and linens machine washable?
Most of our cotton and linen products are machine washable on a gentle cycle. However, we recommend professional cleaning for our hand-woven rugs and silk-blend pillows.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm and Klarna for larger home investments.
How can I track the status of my home delivery?
Once your order ships, you will receive an email with a tracking link. For furniture deliveries, our carrier will contact you directly to schedule a specific delivery window.